Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Are there any setup fees?
No. We offer free account setup.
Views: 713

Can I cancel my account at any time?
You can cancel your account at any time. To cancel the account submit a support ticket with...
Views: 123

Do you offer 24/7 support?
Yes, we offer 24/7 support through our online helpdesk.
Views: 165

Do you offer a money back guarantee?
Yes, we offer an unconditional 15 days money back guarantee on web hosting. Domain registrations...
Views: 215

How do I get Free Hosting with Host Billing Co.?
FREE Hosting is only available from selected Web Sites and affiliates. One site that you can get...
Views: 2227

How do I transfer my site from another web host without downtime?
Procedure for Transfer: Order a hosting account with us. You will receive a temporary...
Views: 1353

How long until my account is setup?
Your account is setup instantly as we receive the payment. On average it takes less than an hour...
Views: 426

Is my credit card information safe with you?
We do not store your credit card information on our servers. We are using the services of...
Views: 170

What hosting control panel do you use?
We use cPanel 11, arguably the best control panel system available for the Linux web hosting...
Views: 2024

What is Fantastico?
Fantastico is the leading auto installer for many common web applications for example:-The...
Views: 1884

Will I have access to my account 24 hours a day?
YES!
Views: 320

Will you place any banner ads or pop ups on my site?
Of course not. We will never place advertisements on paid hosting websites. We don't even place...
Views: 1497

Your server platform is Linux, does it make a difference what type of desktop computer I use?
No. It does not matter what type of desktop computer you are using. You can use a PC or Mac,...
Views: 192